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How is this possible? Your Barracuda firewall does not require a complicated software installation or network modifications. The benefits of a Barracuda firewall do not stop here. Your Barracuda firewall will come with customer support to answer your questions and solve any potential problems. While many customer service support telephone lines are open during the hours of normal business days, our customer services representatives are available twenty four hours per day, seven days per week. Have you ever spoken with an unknowledgeable customer service representative who simply wasted your time without answering your question? Thankfully for you, Barracuda networks, Inc.